Faq's


Q: What is a tune-up?
A:
A tune-up is when an HVAC system professional checks the key components of your system and makes adjustments to the system to keep it operating efficiently.

 

Q: What's included in a tune-up?
A:
We go through a checklist during a furnace maintenance tune-up. It includes such tasks as these:

  • Check carbon monoxide emission
  • Check gas valve, lines and connections for leaks
  • Check burners and heat exchangers
  • Inspect visible ductwork and flue pipe for leaks
  • Check unit for peak efficiency (adjust if necessary)
  • Inspect indoor blower wheel and motor and record amp draw
  • Inspect crankcase heater
  • Inspect unit wiring and electrical disconnect
  • Inspect ignition system and assembly
  • Check and calibrate thermostat

 

 

Q: I have an extended warranty on my HVAC system. Are tune-ups covered by my extended warranty?
A:
No. Extended warranties and extended service agreements do not cover the cost of regular maintenance of your system. Tune-ups are considered regular maintenance and are required by most manufacturers for your warranty to remain in effect.

 

Q: When do I need to have my unit serviced?
A
: You should have a regular tune-up twice a year -- typically at the beginning of each heating and cooling season -- to ensure that your system is working efficiently before the weather gets too hot or cold. However, tune-ups may be scheduled at any time.

 

Q: Are seasonal maintenance plans worth the investment?
A:
Each spring and each fall before you start using your cooling or heating system, you should get a tune-up to ensure your HVAC system is ready for the season. By spending a little twice a year, you can save a lot in energy bills by keeping your system operating at peak efficiency. You also can avoid costly repairs by identifying and fixing minor problems before they turn into big ones. Plus, many homeowners don’t realize that their manufacturer warranties may be considered invalid if they aren’t getting their unit serviced twice a year.


Q: What brands or equipment do you service?
A:
We offer tune-ups for all brands of central heating and cooling equipment. Equipment serviced includes central air conditioners, furnaces, heat pumps and air quality systems such as whole-home humidifiers, dehumidifiers and air cleaners.


Q: Do I really have to change my air filter often?
A:
Yes. Changing your air filter at least once every six months will not only help you save on your monthly bills but also will help extend the life of your system. Changing your filter every three months is even better. All of the air in your home circulates and re-circulates through the same filter attached to your indoor unit. Designed to remove dust particles to keep the air you breathe clean, filters become clogged, causing your system to work less efficiently and costing you more to operate it. If left unchanged long enough, your system could fail completely.


Q: Would installing a programmable thermostat really save me money?
A:
It’s a fact that a programmable thermostat will save you money. Programmable thermostats adjust the temperature automatically throughout the day, saving you as much as 33% on heating costs and up to 15-to-25% on cooling.


Keep in mind that where you place your programmable thermostat is also critical for it to work efficiently. If your thermostat is placed in an area that is subject to direct sunlight, heat from a bathroom or kitchen, a drafty area, etc. it can cause you to over (or under) use your HVAC system.  Try to place your thermostat in a central location where the temperature is relatively consistent with the rest of the home.